Friday, 7 March 2014

Australia Post - an expensive, inefficient monoply

Does Australia have the most expensive and inefficient postal service in the world? It would certainly seem so after two recent transactions I have had with them.
Firstly, why did it cost me nearly $15 to send a small box of scrap booking paper and embellishments, weighing less than 500g, from Mt Gambier to Alice Springs, and why did it take 15 days to arrive!!??!!
Secondly, why can I purchase a video from America and have it posted to me for $AU10.90, and for it to arrive in perfect condition, halfway around the world, within a week. However, when I post this same item, with similar packaging, to a friend a few hundred km's away, I am charged $9.95 and it arrives broken. Thanks for nothing Australia Post, you obviously don't care very much about your customers.   I think it's about time this monopoly had a huge shake-up, or allow private enterprise in for some competition.


No comments:

Post a Comment